Operto Guest Technologies raises USD $25 Million Series B

The hospitality platform also announced the appointment of HotelTonight founder to its board of directors.

Operto Guest Technologies, a Vancouver-based provider of automated solutions for the global hospitality industry, announced a raise of USD $25 million in a Series B financing round. The funding was led by Centana Growth Partners, with participation from Thayer Ventures, Fuse, Blackpines Capital Partners, and Derive Ventures. It comes nearly an exact year after Operto’s Series A round, which the company announced in February 2022.

Operto’s automated, customizable platform enables hotels to remotely provide access as well as monitor and control a wide range of devices and systems. This includes facets of the hospitality experience like smartphone-enabled guest verification, digital security deposit payments, and electronic elevator or room access. By providing managers with real-time data and insights, Operto also helps streamline operations, reduce costs, and enhance the guest experience.

Proceeds from the round will be used to further fuel Operto’s self-described aggressive expansion in the global short-term rental and hotel markets. It already works with Accor Hotels and also has a partnership with luxury hotel brands Fairmont and Raffles. Operto states that it has over 50 million rooms in its portfolio, which is certainly not a small number.

Check-in: In addition to the funding announcement, Operto announced that Sam Shank has joined the company’s board of directors. Shank, who was previously CEO and founder of HotelTonight and former head of Airbnb’s commercial team, brings a wealth of hospitality and travel industry experience to Operto.

"Operto's cutting-edge technology solutions are reshaping the hospitality industry, and I am excited to be a part of the journey,” said Shank. “I look forward to working with the team to help drive growth and innovation."

Talk to the concierge: "We are delighted to announce our B-round funding, which will enable us to build upon our exceptional company growth over the past three years,” said Operto CEO Steve Davis. “It will accelerate our company mission to build cutting-edge technology solutions that drive amazing guest experiences, across the entire accommodation spectrum. In addition, our solutions will continue to deliver huge operational efficiencies for property owners and hosts by lowering costs and driving additional in-stay guest revenues, which is becoming increasingly important in today’s macroeconomic environment. Hospitality is one of the last major industries to be disrupted by technology, and we believe there is a significant opportunity to bring the benefits of simple, affordable automation to the sector. We are excited about the future, and we look forward to making a real difference to the accommodation industry."

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